Use the support form in the CyfroSec portal to submit issues, attach logs or screenshots, and receive help from the support team. Tickets are delivered to our support inbox and are not stored in the product database.
Need help? Contact our support team at support@cyfrosec.com.
What You Can Send
- Issue type (e.g., CyfroAssistant, Asset Discovery, Dashboard)
- Scan name for scan-related issues
- Description and frequency
- Optional files (logs, screenshots)
Helpful Details to Include
- What you expected vs what happened
- When the issue started
- Whether the issue is reproducible
- Links or screenshots, if available